Returns & Exchanges
At FrizmWORKS, we take pride in our craftsmanship and want you to be fully satisfied with your purchase. If your garment doesn't meet your expectations, you may return it within 14 days of delivery provided it is in its original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all FrizmWORKS labels and hangtags remain intact to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Processing & Refund
Once our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing